Rogers, P.C., Graham, C.R., & Mayes, C. (2007). Cultural
competence and instructional design: Exploration research into the delivery of
online instruction cross-culturally. Education
Technology Research 55 197-217
The growing of online education motivates the authors to integrate
cultural issues into online education research because they found out the
Western culture may dominate online education which may influence learning for
those from other cultural backgrounds. They investigated the relationship
between culture and online education through the role of instructional designer
and found there were few researches on exploring the lived experiences of
instructional designers. They formed the following research questions:
(1) Are they aware of the differences between
themselves and the cultural group
for
whom they are designing instruction?
(2) If so:
(a) How did they become aware of these
differences?
(b) What importance do these differences
assume in their thinking?
(c) How does understanding cultural
differences affect instructional design practice?
They conducted a grounded theory study because there is no
appropriate existing theoretical framework for this complex multi-faceted
issue. They adopted snowball-sampling technique to find their cases and
attained 12 cases/participants.
In their study, instructional designer have awareness of cultural
differences but they are a limited awareness. Being aware of significant
differences between cultures does not
mean that we are aware of what all of those differences are or of all the ways in which they influence learning. Several elements
were identified to be connected to issue of awareness, including General
cultural and social expectation,
Teaching
and learning expectations, Language and
symbols, and Technological
infrastructure and familiarity. The second research question, how we increase
awareness of culture differences was investigated through the opposite, what the
barriers are? Barriers they proposed include IDT focus on content development, lack
of evaluation in real-world practice, and organizational structures and the
role of instructional designers. They concluded impacts of cultural awareness
on instructional design practice through the following dimensions in response
to the problem of the barriers:
(a) Separating deeper principles from
particular application: though culture might influences initial receptivity to various forms of once learners
get used to new forms
they can find them very helpful, such as collaborative learning. Instructional
designers, thus, should think deeply about the principles and separate them
from the application one already knows. It is possible to find ways of
utilizing these principles across contexts.
(b) Identifying gaps where bridges are needed: through immersion in the culture, integrating learner feedback in learner analysis,
and in formative evaluation
(c) Allowing for more flexibility in the
design process
(d) Educating other stakeholders (e.g., the client and subject
matter expert)
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